Privacy Policy
This privacy policy explains emails, booking-link tracking and your data rights when using doges-palacetickets.com.
Last updated · September 2026
Doges Palace Tickets is an independent guide to the Doge’s Palace in Venice, not its official website. We do not operate the palace or tours, sell tickets, or hold or process bookings.
When you email us
We receive your email address, any name you provide, and your message and attachments. We use these to answer your question or investigate a reported error.
Our legitimate interest in handling enquiries is the legal basis for this use under UK/EU data protection law. Our email service processes correspondence to deliver and store messages.
We keep correspondence only as long as needed for your enquiry, related follow-up, or legal obligations. Retention depends on those needs, rather than a fixed period stated here.
When you follow a booking link
Our GetYourGuide links pass partner code PYVZALU to the platform. This identifies our referral, not your name, and helps attribute commission if you book.
Once you leave this site, GetYourGuide’s privacy policy governs its collection and use of your data. That includes browsing, tracking and information you enter during checkout.
We do not receive card details, passenger names or booking contents from the platform. Anything you send us by email is separate, so avoid sending payment details or booking documents.
Contact GetYourGuide about booking data, changes or refunds. This page provides transparency; it does not replace the booking provider’s terms governing your purchase.
Browsing, analytics and cookies
Loading externally hosted images sends your IP address and browser request information to the image host. Hosting services may also process technical logs to deliver pages and protect against misuse.
For confirmation of any analytics currently active, including providers and retention periods, contact us. Do not assume that browsing is anonymous or that no cookies are used.
Analytics, where used, can measure page visits and device information. Cookies and similar browser storage can support tracking or remember choices; non-essential uses require consent where applicable law requires it.
- Use your browser settings to inspect, block or delete cookies and other site storage.
- Use any available consent controls to change your choices or withdraw consent.
- Manage GetYourGuide’s tracking choices separately after following a booking link.
Your privacy rights
Where UK/EU data protection law applies, you can request access, correction, deletion or restricted use of your personal data. You can also object to processing based on legitimate interests and request portability where applicable.
These rights have conditions and exceptions, and rights elsewhere vary by location. You may complain to your local data protection authority and withdraw consent for processing that relies on it.
Getting in touch
Email info@doges-palacetickets.com with privacy questions, requests or corrections to this page. Describe your concern without sending sensitive documents; we may need to verify your identity before releasing personal data.